Privacy Policy

Fleetz, LLC

Effective Date: 02-06-2025

Fleetz, LLC ("Fleetz," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and any related applications (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

Name
Email address
Phone number
Billing and payment details
Business information (if applicable)

b. Non-Personal Information

IP address
Browser type
Device information
Usage data (e.g., pages visited, time spent on the site)

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect data about how you interact with our Services.

2. How We Use Your Information

Provide, operate, and improve our Services
Process transactions and manage payments
Communicate with you about our Services
Personalize user experience and deliver relevant content
Detect and prevent fraud, security breaches, or violations of our policies
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

Service providers who assist with payment processing, analytics, and customer support
Legal authorities if required to comply with legal obligations or to protect our rights
Business partners in the case of a merger, acquisition, or sale of assets

4. Your Choices and Rights

a. Opt-Out

You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

b. Access, Correction, and Deletion

You have the right to access, update, or delete your personal information. To request changes, contact us at info@fleetz.com.

c. Cookies and Tracking

Most web browsers allow you to manage cookies through settings. Disabling cookies may affect your experience on our site.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

7. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from minors.

8. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have certain rights under the CCPA, including:

The right to know what personal information we collect, use, disclose, and sell.
The right to request deletion of your personal data.
The right to opt out of the sale of your personal information (if applicable).
The right to non-discrimination for exercising your privacy rights.

To exercise your rights under CCPA, you may contact us at info@fleetz.com.

9. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Fleetz, LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://fleetz.com/privacy-policy.php. Message HELP for help. Reply STOP to any message to opt out.

9.1 Website Form-Based Consent

SMS Consent: SMS consent and Phone number won't be shared or sold to any third party or affiliates for marketing purposes.
Messaging frequency may vary.
Message and data rates may apply.
You can opt out at any time by texting STOP.
For assistance, text HELP or visit our website at www.fleetz.com.
Visit https://fleetz.com/privacy-policy.php for privacy policy and https://fleetz.com/privacy-policy.php for Terms of Service. By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Fleetz, LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://fleetz.com/privacy-policy.php. Message HELP for help. Reply STOP to any message to opt out.

We obtain consent verbally by asking: "Do you agree to receive conversational text messages from Fleetz, LLC?" Message frequency varies. Message and data rates may apply. For assistance, text HELP or visit our website at www.fleetz.com. To opt out at any time, text STOP. Visit https://fleetz.com/privacy-policy.php for privacy policy and https://fleetz.com/privacy-policy.php for Terms of Service. By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Fleetz, LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://fleetz.com/privacy-policy.php. Message HELP for help. Reply STOP to any message to opt out.

By texting Fleetz, LLC, you are agreeing to receive Conversations (between employees) messages from Fleetz, LLC. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; You may receive 10 messages per week. Visit https://fleetz.com/privacy-policy.php to see our privacy policy and https://fleetz.com/privacy-policy.php for our Terms of Service. By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Fleetz, LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://fleetz.com/privacy-policy.php. Message HELP for help. Reply STOP to any message to opt out.

9.2 Term and Communications

Consent for SMS Communications: Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.

To opt out, reply "STOP" to unsubscribe. Message and data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."

Standard Messaging Disclosures

To opt out of SMS communications, simply reply with "STOP."
For assistance or inquiries, reply with "HELP."
Message and data rates may apply.

Sample Response for "HELP" Reply:

"For further assistance, please visit our website at fleetz.com or contact us at 305-261-4366."

Message Frequency: You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.

Opt-in

We collect customer information and obtain consent through the following methods:

Verbally, during a conversation – When we receive a service request from a provider, we typically contact the customer by phone. During this conversation, we introduce ourselves, explain the service details, and ask for their consent to follow up via text or email for scheduling and service updates.
Through an opt-in confirmation message – After the initial conversation, we send a follow-up message requesting explicit consent before proceeding with communication. The message states:
"Hello [Customer Name], this is [Team Member Name] from Fleetz. We received your service request from [Service Provider]. Reply YES to confirm you’d like us to contact you regarding your appointment." Only customers who reply “YES” will receive further communication.
By submitting an online form – Customers may also provide their information and consent through our website or other digital forms.
By filling out a paper form – In certain cases, customers may provide their details and consent in writing via a physical form.

Customers may opt out of communications at any time by replying "STOP" to text messages or by contacting us directly. We do not use customer information for marketing purposes, and we only communicate with customers for the purpose of fulfilling service requests.

For any questions regarding our opt-in process, please contact us at [your contact details].

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fleetz, LLC
11450 SW 40 Street Suite 230, Miami, FL 33165
info@fleetz.com
305-261-4366